Refund Policy – Style Play Sports

At Style Play Sports, customer satisfaction is our top priority. We take pride in delivering high-quality Boxing Wear, Gear, and Martial Arts Apparel that meets global standards. This Refund Policy outlines our procedures for returns, replacements, and refunds for both B2B and B2C clients.

1. Eligibility for Refunds

Refunds are only applicable if:

• The product received is defective, damaged, or incorrect.

• The issue is reported within 7 days of delivery.

• The product is unused, unworn, and returned in its original packaging.

Refunds are not applicable on custom, personalized, or bulk OEM/ODM orders, as these items are produced to specific client requirements.

2. Return Procedure

To initiate a return, please contact our customer support team at info@styleplaysports.com with your order number, product images, and reason for return. Once approved, we will provide detailed return instructions. Customers are responsible for return shipping costs unless the item was damaged or incorrect.

3. Inspection & Approval

All returned items undergo a quality inspection upon arrival. If the return meets our criteria, a refund or replacement will be issued within 7–10 business days.

4. Refund Method

Refunds are processed through the same payment method used for the purchase. Depending on your bank or payment provider, the transaction may take additional processing time.

5. Non-Refundable Items

The following items are non-refundable:

• Custom or personalized orders (OEM/ODM).

• Products damaged due to misuse, negligence, or unauthorized modification.

• Clearance or promotional sale items.

6. Damaged or Incorrect Products

If you receive a damaged or incorrect product, please notify us within 48 hours of delivery with photos and order details. We will prioritize replacement or full refund processing.

7. Order Cancellation Policy

Orders can be canceled within 24 hours of placement. After production or dispatch begins, cancellations will not be accepted.

8. Exchange Option

In select cases, customers may choose to exchange an item instead of receiving a refund. Exchange approval depends on product availability and condition.

9. Contact Information

For refund-related queries or support, please reach out to our customer service team:
Email: info@styleplaysports.com
Website: www.styleplaysports.com

Style Play Sports — Crafting Strength. Perfecting Performance.